The Parliamentary Standing Committee on Transport, Tourism and Culture, led by JD(U) leader Sanjay Jha, aims to obtain an explanation from senior airline executives and officials from the Directorate General of Civil Aviation (DGCA) and the Ministry of Civil Aviation regarding the causes of the service disruptions and potential remedies.
A member emphasized that the committee has seriously acknowledged the challenges faced by countless passengers due to the interruption of air services.
Even parliament members in the national capital for the Winter Session felt the impact of IndiGo’s flight cancellations and delays from other airlines, according to the committee member.
Also read | IndiGo ordered to finalize refunds and return baggage of passengers by Dec 7 evening
Numerous MPs have also received reports from constituents about soaring airfares resulting from the situation.
Meanwhile, CPI(M) Rajya Sabha member John Brittas, who is not a part of the standing committee on transport, has called for the establishment of either a joint parliamentary committee or a judicial inquiry into the extensive flight disruptions.
IndiGo cancelled over 220 flights at Delhi and Mumbai airports on Sunday, as these disruptions continued into their sixth day despite ongoing efforts to restore normal operations.
The aviation authority, DGCA, issued notices on Saturday to IndiGo CEO Pieter Elbers and COO and Accountable Manager Porqueras, requesting clarification.
Also read | The aviation ministry caps airfares amid IndiGo disruptions to shield passengers from price hikes
In a statement released on Sunday, IndiGo announced that the Board of Interglobe Aviation, its parent company, has formed a Crisis Management Group that convenes regularly to monitor the ongoing situation. The company’s Board of Directors is committed to addressing the challenges faced by its customers and ensuring timely refunds, it stated.
(Edited by : Jerome Anthony)
