“A dedicated network of helplines and passenger-assistance desks should be set up to aid travelers facing uncertainties due to cancellations or rerouting,” a statement from the railway ministry noted.
It further emphasized Vaishnaw’s commitment to the safety of the public as a priority for Indian Railways.
The minister directed relevant officials to activate war rooms at divisional, zonal, and Railway Board levels to keep track of the situation and remain vigilant for any severe developments.
“He has also instructed railway officials to collaborate with civil administration authorities and maintain proactive communication with passengers until normal conditions are restored,” the statement asserted.
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In a related development, Kolkata Metro Railway announced the implementation of a Building Management System (BMS) at each station on the Blue Line to enable centralized control of all systems.
The BMS will allow centralized oversight of various systems within a station, including platform air conditioning, tunnel ventilation, lifts, escalators, and sump pumps.
This initiative aims to facilitate remote monitoring and control of all electrical assets and temperature levels from the central location of Metro Rail Bhavan.
“According to this plan, five stations will be categorized into clusters, and all assets of each cluster will be monitored from a single control center situated at one of the five stations,” he explained.
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The activities at these monitoring centers will ultimately be overseen or managed in real-time from the Control Room at Metro Rail Bhavan.
The ambient temperature within the stations will be regulated automatically without human intervention, and any increase in temperature either in the tunnel or on the platform will trigger an automatic alert to the control system.
In the event of an elevated temperature in the tunnel, an increase in sub-soil temperature, a fire in the tunnel, or train congestion inside the tunnel, the ventilation fans will automatically commence operation, as stated by the spokesperson.
As India’s first and Asia’s fifth Metro Railway network, the Blue Line was developed using the most advanced technology available in the 1970s.
“As technological upgrades and automation have emerged, they have consistently been integrated into Kolkata Metro’s Blue Line and all new corridors,” he mentioned.
(Edited by : Jerome Anthony)
