He noted that over 200 such trains are anticipated to be launched in the next three to five years, creating a positive long-term outlook for the business.
The company forecasts a catering revenue increase of approximately 15% in FY27, while online ticketing is expected to grow by 9-10%. Rail Neer is projected to experience a growth of around 5%. IRCTC is also focused on boosting revenue through advertising, loyalty programs, and its integrated digital platform.
Despite concerns surrounding the ongoing crisis in West Asia, Jain mentioned that the company has successfully maintained smooth operations. IRCTC continues to serve nearly 18 lakh meals each day by transitioning a significant portion of its food preparation to induction cooking in pantry cars and reducing reliance on gas supplies.
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“I am pleased to share that, in spite of the crisis, inbound tourism in India aboard our Maharaja Expresses has achieved record numbers,” he mentioned.
The strong performance in tourism enabled IRCTC to record substantial growth in its tourism business even amid global uncertainties. Domestic tourism has also remained strong, bolstering overall growth.
Regarding profitability, Jain stated that the company aims for an EBITDA margin of approximately 30% this year. As IRCTC’s business mix evolves, with tourism and digital sectors anticipated to comprise a greater share of revenue over time, the company remains optimistic about sustaining healthy margins.
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“This year we have achieved the highest revenue and EBITDA ever,” Jain disclosed.
Looking ahead, IRCTC envisions a gradual shift in its revenue mix. Currently, catering represents about 45% of total revenue, but the contributions from tourism, online travel services, and non-convenience fee income are expected to increase over the next five years, creating new growth opportunities.
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The Indian Railway Catering and Tourism Corporation (IRCTC), which manages online ticketing, catering, and tourism services for Indian Railways, has experienced a nearly 34% decline in its shares over the past year. Currently, the company’s market capitalization stands at approximately ₹41,536 crore.
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